Customer Service

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Major water, sewer utility goes all-digital

After a cloud-based mapping program cut project costs 10%, one of the nation’s largest utilities is deploying its paper-based fieldwork system with a mobile workforce management system. More

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DOT awards five-year on-call contract

Under the agreement, local public agencies may award task orders for a wide range of road-related engineering services including design, computer modeling, and analytics. More

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Pittsburgh Water & Sewer Authority (PWSA) extends partnership with Veolia for interim executive management through 2015

The Pittsburgh Water & Sewer Authority Board of Directors has voted to continue its nearly three-year partnership with Veolia North America, the world’s leading provider of environmental solutions. More

Cities receive recycling assistance through new program
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Cities receive recycling assistance through new program

Columbia, S.C.; Florence, Ala.; and Richmond, Va., are the inaugural partners in a... More

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Tennessee Utility adopts Esri Technology to increase efficiency, cut paper, and speed customer service

White House Utility District (WHUD)—the state's largest water district by geography—is maximizing efficiency, making better decisions, improving customer service, and enhancing its ability to share information across departments through the Esri digital mapping platform. More

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16 chosen for national public works training program

Open only to public works professionals with less than 10 years of experience, the year-long Emerging Leaders Academy provides intensive leadership and management training. More

New clean-energy work truck option
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New clean-energy work truck option

All-purpose vocational vehicle now available with a compressed natural gas (CNG)... More

Service helps green product selection
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Service helps green product selection

If your organization has a mandate to start choosing more environmentally friendly... More

Schwarze Industries' SuperVac Updraft
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Schwarze Industries' SuperVac Updraft

Schwarze Industries has developed a patent pending, fuel-efficient, stainless... More

Hosted water meter data management
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Hosted water meter data management

As the first offering in the new STAR_select product line, STAR_prestige hosted... More

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