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Mystery shoppers can help you experience your customers' reality.
Kokomo, Ind., leverages technology to resolve utility location issues.
From doing more with less to paying more for less, public works professionals sound off about the rising cost of benefits.
Michigan awards a rehabilitation project based on expectations, not specifications.
No one knows exactly how many Odocoileus virginianus, i.e., white-tailed deer; are killed by motorists each year, but suffice it to say it's tens of thousands. The extremely adaptable, extremely fecund species is found in all but three states.
Replace asbestos-cement pipe without turning the jobsite into a hazardous-waste site.
Getting drivers to accept new technologies is easy — if done the right way.
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