Nobody can hide from “Dr. Lew” as he elicits ideas and asks participants to share their eureka moments. “It’s about the people sitting in those seats,” Bender says. “Nothing is more important than that defining principle.”
“You don’t just sit there and listen,” says Mark DeVivo, a forestry foreman who graduated from the Illinois Public Service Institute last year. Participants work on interactive exercises with different groups each day. DeVivo explains their ideas on negative behaviors and their impact on the team.