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An attorney from the Milwaukee suburb of River Hills, Wis., was exiting northbound I-43 when he found himself stuck. It wasn't bumper-to-bumper traffic that held him in one place—it was the pavement itself.
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When the city of Milwaukee began using a computerized maintenance management system (CMMS) to manage its 50 buildings, operations and maintenance director Joe Jacobsen didn't know how hard it would be to convince other managers of the true measure of his department's performance.
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Many cities use geographic information systems (GIS) combined with asset management software to manage infrastructure, but buildings often get short shrift. But now forward-thinking facility managers, are also using technology to bring their role out of the basement and into the modern world.
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Homeowners don't like it when their basements repeatedly flood after heavy rains, and they don't want to hear excuses about poor sewer conditions. The Milwaukee Metropolitan Sewerage District (MMSD) heard these complaints, and by 1998, the agency had made the Northwest Side Relief Sewer (NWSRS)...
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Elected officials can drive you crazy. They all want to get their two cents in on how your public works department should operate. However, there are ways to work together in harmony and ensure your operation continues to run smoothly.