More stories about Baltimore-Towson%2C MD

  • PUBLIC WORK Briefs: February 2007

  • Keep the customer satisfied

    Public works departments spend considerable resources handling requests from constituents—answering questions, fulfilling service orders, resolving complaints. To streamline the process, more and more agencies are implementing sophisticated customer relationship management (CRM) systems to process...

  • Adopt-A-Waterway

  • Baltimore/Washington announce Clean Water Act

    Two major Clean Water Act settlements recently announced by Baltimore County and the Washington Suburban Sanitary Commission are anticipated to lead to more than $1 billion in sewer system improvements.