Top: Fast-paced growth in Forsyth County, Ga., led to a need for additional wastewater treatment services. The 1.25 mgd Fowler Water Reclamation Facility, commissioned under a design-build-operation agreement, began operations in 2004. Bottom: This 3.6 mgd water treatment facility in Marlboro, Mass., provides a supplemental source of drinking water to approximately 76,000 business and residential customers. It is operated by a staff of three. Photos: Woodard & Curran
The North Fort Myers, Fla., utility is a 3.5 mgd wastewater treatment facility serving 15,500 customers. It is operated by a staff of nine.
Writing an RFP for ConOps

Getting from Here to There: Selecting the Best Wastewater Management Option for Your Community, published by the New England Interstate Water Pollution Control Commission and the New England Interstate Environmental Training Center, under a grant from the U.S. Environmental Protection Agency, provides these tips for a smooth, efficient, and effective request for proposals/quotation process:

  • Name a contractor-selection committee to bring many viewpoints to bear on the decision, and to achieve consensus.
  • Provide an adequate length of time for bidders to evaluate your systems and prepare a creative proposal. Too often, service firms are tasked with trying to learn everything about a million-dollar budget organization in less than 30 days. To update a simple ancient adage, “haste will certainly lead to waste.”
  • Seek input from current staff. No one knows the plant processes and requirements more intimately.
  • Hold all bidders to the same level of accountability.
  • Reveal current financial and operating data to the bidders to avoid unpleasant surprises, in terms of unanticipated costs, for you and the firm you select.